Contact
Write to us
One address for everything. A person reads it and replies.
- Support
- A transcript did not come out as expected, or something does not work? Send your account email and, if you have it, the transcription ID.
- Billing and refunds
- Refund requests within 14 days of purchase, and questions about credit and invoices.
- Privacy and data
- Access, correction or deletion of your data, and the data processing agreement.
- Security
- Found a vulnerability? Write to us with details, and please do not publish it before we fix it.
Company details are in the Imprint.